A recent survey of 300 SME professional cleaning businesses found over a third of them failed to answer incoming calls, letting them go through to voicemail instead and 69% of callers refuse to leave messages meaning that these companies are losing business from the onset.
This can have an enormous negative effect on revenue generated, quite simply a customer getting through to voicemail and hanging up is like tearing up money. The caller will just move on to the next supplier on their list.
Speaking to a person means you’ve immediately got a business connection, it really is that simple and that’s why here at USS we’re not only operational 24 hours a day, 365 days a year but when you call you will always speak to a real person whatever time day or night.
