Terms & Conditions

Welcome to Unique Support Services. Using and accessing our website and services means agreeing to the following terms and conditions. These standard terms and conditions apply to all service contracts supplied by Unique Support Services of Heath House, 115 Stafford Road, Wallington, Surrey SM6 9BN.

A Service Specification is issued before commencement. The minimum contract period is 12 months unless otherwise specified. Fees are invoiced monthly plus VAT, payable within 30 days; rates may be increased once per 12-month period with no less than one month’s written notice.

Key clauses

• Customer obligations: co-operate, provide information and obtain permissions; cancellations on less than five working days’ notice may be charged in full
• Limitation of liability: covered by public liability insurance to the value of ten million pounds; nothing excludes liability for death or personal injury from negligence
• Termination: either party may terminate for material breach (60 days to remedy), insolvency or ceasing business, subject to notice provisions
• Force majeure: no liability for delay or failure from events outside reasonable control
• Governing law: governed by the law of England and subject to the exclusive jurisdiction of the English courts

This is a summary. For the full terms and conditions applicable to your contract, please contact us.