Quality Assurance

Unique Support Services is fully committed to delivering the objectives of our quality policy within all activities we undertake.

The objectives that underpin the policy

• Develop a full understanding of our customers’ needs
• Work in close co-operation with clients, suppliers and sub-contractors to provide the right quality, first time and every time
• Actively seek customer feedback for continuous assessment and improvement
• Develop the potential of our employees so all staff can work responsibly and in line with our health, safety and environmental policies

Achievement of these aims involves all staff, who are individually responsible for the quality of their work. With each project, a Quality Plan is implemented with control measures that ensure the client’s requirements are met, within the specified time and budget.

Our objectives

• Continue to meet in full the requirements of the client
• Reduce waste and loss
• Carry out all activities within our environmental policy guidelines
• Continually identify improvements to existing working practices