We understand you may have questions about our services, booking process or what to expect. Here are answers to the questions we’re asked most. Alternatively, call us on 0800 977 4860 - we’re operational 24 hours a day, 365 days a year.
We only use cleaners who are vastly experienced, reliable and trustworthy. Every cleaner undergoes a strict vetting procedure including a thorough interview and training, and we require full identification, permission to work in the UK, proof of address and references.
Yes. Our services are provided at your convenience. We’ll visit your property at a time that suits you - including weekends and bank holidays.
Although our cleaners are experienced and careful, accidents can happen. We are fully insured and will happily repair or replace any item broken or damaged during cleaning.
Yes - just give us a call at least 24 hours before the cleaner is due. Without enough notice, the scheduled cleaning is payable in full.
Yes. We’re happy to work weekends and bank holidays and tailor our services to your requirements, at no extra charge.
Please contact us immediately and we’ll arrange for another cleaner as soon as possible.
Payment is due upon receipt of invoice and can be made by bank transfer. We do not accept cash or card payments.
Please contact us as soon as possible so we can resolve this for you.
It’s up to you - you’re welcome to provide equipment and materials, or we can. Additional charges may apply if we need to supply extensive materials or equipment.
We serve clients across London, Kent, Surrey and the South East, including Epsom, Guildford, Reigate, Chelsea, Sevenoaks, Crawley, Slough, Dartford, Orpington, Bromley, Croydon, Brighton, Woking, Leatherhead, Reading and Bracknell.
“Reliable, honest, and they do exactly what they say they will. I have yet to present them with a problem too difficult to solve.”
Tim, Facilities ManagerA friendly member of our team is on hand 24/7 to discuss your commercial cleaning or building maintenance needs.