We would like to take this opportunity to express our heartfelt gratitude to all our clients for their continued support throughout 2024. We also extend a special thank you to our staff for their unwavering dedication and hard work. Merry Christmas to you and your loved ones! Please note that Unique Support Services operates 24/7,…
The Importance of Regular Office Cleaning for Employee Productivity and Well-being Maintaining a clean office environment goes beyond aesthetics—it directly impacts the productivity, health, and well-being of employees. While surface-level tidying can help maintain an orderly appearance, regular professional office cleaning is essential to create a space where employees can thrive. Here’s why office cleaning…
Cleaning is the cornerstone of Health & Safety and ensures customer satisfaction and business success but with rising costs you may be tempted to opt for the cheaper options, however this would be a false economy. Reducing your cleaning schedule or what you’re prepared to pay will almost always lead to inadequate cleaning, poor infection…
The academic school year is fast approaching its end and the summer break is the perfect time to schedule deep cleaning and prepare for the forthcoming academic year starting in September. USS have been helping keep nurseries, schools, colleges and universities clean for over 30 years and July and August are always two of our…
Across food service and hospitality venues, the next couple of months could be busier than normal with Christmas nearly upon us and ensuring the venue is hygenic and cleaned to the highest standards is paramount to the customer’s experience. From lobbies to lavatories, the pandemic heightened hygiene measures and customer expectations. Regular cleaning schedules should…
Unique Support Services is offering new customers, 10% of the invoice value for ALL cleaning services booked in October. Whether it be a one off clean or a regular service, we provide services to a wide range of sectors including offices, restaurants, hotels, warehouses, educational establishments, leisure centres and retail outlets so whatever your business, USS…
Washrooms are often an afterthought when the cleaning is being considered for premises used by staff or members of the public, but did you know clean, hygienic washrooms can have a positive impact on employees in the workplace and repeat business. Washrooms are not always the most hygienic of places, they are as a norm,…
Did you know our window cleaning services include use of a Reach & Wash system? The Reach & Wash system uses a soft bristled brush to scrub dirt and grime off the glass, while jets of pure water rinse the window. The pure water as it has no impurities ensures a spot-free finish leaving no…
In the UK someone attends A&E every 11 minutes after sustaining an injury involving a ladder. A recent safety report from The Ladder Association also showed that in 2022, over 80% of commercially available telescopic ladders failed safety tests and worse still over half were sold as being compliant despite being unsafe and potentially dangerous.…
Over 150 industry members have already backed the British Cleaning Council in lobbying government to put cleaning and hygiene at the heart of the national agenda as part of their ‘We Clean, We Care’ campaign. It is important that we learn lessons from the pandemic and that as a country we are better prepared for…
After a wet and dismal start to this year, the sun is shining today, and we are all hoping summer is finally on its way. Sunshine can reduce stress and humans need natural light to survive because in addition to being a mood booster it increases mental and physical health as well as productivity. All…
Going green has never been more important and that includes thinking about the cleaning products you and / or your cleaning provider use. Greener, more sustainable cleaning not only has a positive impact on the environment but is also has business benefits too, a hygienically clean space enhances the perception of your company and makes…
Today is International Happiness Day but did you know despite what you might think cleaning can make you happy. Cleaning and tidying could be key to maintaining your mental and physical wellbeing ultimately making you happier and a clean workspace reduces staff sick days and increases staff productivity so it is important that employers ensure…
Preventing cross contamination is key when preparing food for paying customers and that is why it is so important to ensure that a hygienic commercial kitchen is maintained at all times. In order to do this, it is important that in addition to the day-to-day cleaning of all work surfaces, flooring and equipment used, deep…
Just when we thought Spring was just around the corner, another cold spell is predicted for next week which means that winter germs will be in circulation for longer. Each year there are between 600,000 – 1 million cases of Norovirus in the UK and this year it is predicted that the figure could be…
The APPG (All Party Parliamentary Group) inquiry’s report titled ‘Embedding Effective Hygiene For A Resilient UK’ due to be released before the end of the month will list recommendations to increase disease resilience in the UK. The aim will be to build lessons on what was learnt during the peak of the pandemic, it also…
A new report by MP’s following the COVID pandemic calls for minimum cleaning standards to be introduced for venues. The standards proposed include frequency guidelines and depth of cleaning and the key message of the report is that cleaning and hygiene is to be given top priority in the future in the hope that it…
Here’s just two testimonials that we’ve recently received: – Kingston University have utilised USS’s services since 2011 including their window cleaning services for both monthly window cleaning and the annual window cleaning to all campuses. I have always found them to be competitively priced, reliable, flexible in their approach and able to work to tight…
The cleaning sector consists of over 69,000 companies and is is one of the UK’s Top 10 Industries contributing over £58billion to the UK economy but what makes USS different from other cleaning companies. USS may not be the biggest commercial cleaning company in the UK but is has been established for over 30 years…
Rising rates of COVID, records levels of Scarlet Fever / Strep A and the winter flu season means that infections can spread more easily at this time of year in the workplace. Surfaces should be cleaned and disinfected regularly as part of a normal cleaning routine with close attention being paid to high touch surfaces…
We are fast approaching the end of 2022 and despite another challenging year with a shortage of staff, energy prices and strikes across multiple sectors, it has still been another successful and busy year here at USS and we would like to take this opportunity to thank all of our clients for their continued business…
Winter brings extra challenges and with December being the busiest time of year for many businesses, this is the time to pay particular attention to the cleaning and care of your floor surfaces. Pubs and restaurants fill up with work and family Christmas get together and shoppers are out in force in the run up…
The Electricity at Work Regulations state that all electrical equipment must be maintained in a safe condition and although Portable Appliance Testing (PAT) is not a legal requirement, it is most certainly required to comply with UK safety standards and helps to protect both your business premises and people from the risk of fire. It…
Here’s all you need to know about our Black Friday Sale. We are offering 10% of the full range of our services not only today but until the end of the month. This offer is open to new and existing customers and is for new services only. e.g. if you are an existing customer that…
The cleaning industry has been thrown into the spotlight over the last two years and has proudly and professionally taken a frontline position in combatting COVID and demonstrating best practice in cleaning and sanitation. Appreciation grew from consumers and business owners alike in the industry’s role in keeping people and places safe, requests for anti-viral…
A leading figure in the Cleaning Industry, Kim Phillips has been awarded an MBE at Buckingham Palace for her dedication to public service, in particular during the COVID-19 pandemic. Kim is a Director at the British Cleaning Council and also Head of Facilities at Rotherham Council. Everyone here at USS would like to congratulate Kim…
Floorcare often requires cleaning over large surface areas with cleaning equipment collecting and spreading pathogen contamination which is why it is essential to the use right equipment and ensure it is used, cleaned, stored and maintained quickly and it is even more important during the winter months to pay extra attention to flooring as rain…
Did you know that 84% of shoppers place significant value on the physical appearance of where they shop and 64% have left a store because of its poor appearance and this isn’t just the appearance of how the stock is laid out but the cleanliness too. Cleaning is no longer something businesses can do once…
MP’s are due to begin an inquiry into the role of cleaning and hygiene throughout the COVID-19 pandemic with the aim being that any recommendations to increase disease resilience, slow down the spread of infectious diseases and improve hygiene levels across the board are implemented. A report with these recommendations will be produced and this…
2022 sees the return of World Clean Up Day for the 5th year running on Saturday 17th September. World Clean Up Day is a global event that encourages everyone to get involved to do their bit to ‘Clean Up The Environment’ but 4 years ago i-Recognise Day was also introduced to acknowledge the invaluable, essential…
The UK Window Cleaning industry is worth over £200m with revenue forecasts continuing to rise and here at USS we have certainly seen an influx in new enquiries for our commercial window cleaning services. Established since 1992, we are experts in providing specialist window cleaning services to our commercial clients which range from small independent…
We are mid-way through the summer holidays and fast approaching the final school term of the year which means for USS, school and college cleaning. August is always the busiest month of the year for us but we are seeing lots of businesses prepare for Q4 too with deep cleans being booked in for September.…
The school term is fasting reaching the end and the summer break is the perfect opportunity to conduct deep cleaning of school, college and university buildings. USS provides a range of cleaning services to the educational sector and our client’s include Kingston University and London Borough of Hackney Schools. Steps to ensure a clean, hygienic…
Are you worried about the levels of hygiene and cleanliness in your workplace or just want to be sure it’s the best it can be, here’s a quick checklist of things to consider:- Are high touch handles e.g. door handles, light switches etc. cleaned regularly? Entrances, exits and high footfall areas should be clean, dry…
The BCC (British Cleaning Council)’s 2022 research report has shown that the cleaning industry contributes £58.9 billion to the UK economy, employing 1.47 million people which equates to 5% of the UK workforce and ensures that the industry remains one of the top 10 biggest in the country. Throughout COVID, jobs in the sector were…
Transport for London’s Elizabeth Line opened on the 24th May stretching more than 100 km from Reading and Heathrow in the west to Abbey Wood in the East. 10 of the 41 stations are new and the line is expected to serve up to 200 million people each year and despite the proposed tube strike…
Buildings of height have been dictated by architecture with most iconic buildings all over the world being tall and featuring lots of glass and metal but to present the professional face of these building to visitors, regular and effective cleaning is required. USS specialise in working at height and have been doing so for over…
While recognition of the vital role of the cleaning sector is improving, some people outside of the sector still have completely the wrong misconceptions of what we do and how important our work is. The British Cleaning Council is running a campaign to highlight the pride and professionalism that goes into the sector and the…
Springtime is synonymous with cleaning and with summer not officially starting until the 21st June there is still time to book a periodic deep clean for your business. After a long winter and with everyday germs and covid still in circulation and with workers returning to the workplace on a more frequent basis en-masse, businesses…
The World Travel & Tourism Council shows that the UK Travel & Tourism sector is recovering post COVID which could also mean a rise in jobs within the hospitality sector and as a provider of cleaning services to the sector we are already seeing evidence of this. It is estimated that by the end of…
This year USS is celebrating two big milestones, the first is this month when Julie Wiseman our HR & Office Manager celebrates 7 years of working at USS. Julie said “Joining USS was the best decision I made, I’ve learnt so much in the 7 years that I’ve been here and am still learning. No…
Have you heard we are SafeContractor approved, SafePQQ verified and achieved Gold Sustainability Verification. This has been achieved for the 6th year running following assessments of our Health and Safety policies, procedures and documentation in line with the SafeContractor Charter Standards. What does this mean for you, our customers:- Peace of mind that we are…
In the wake of the peak of the pandemic, UK businesses are slowly starting to return to normal with people returning to the office but many companies have reduced the size of their work spaces meaning more hot desking and shared desks and employees are more hygiene-conscious than they perhaps were before COVID so the…
Make 2022 the year that you see the true value of your cleaning operatives as despite government recognition of the sector over the past 18 months and personnel within the sector being skilled in their own right, the industry is still perceived as being low skilled! Two years ago the British Cleaning Council raised concerns…
Last week the work from home guidance was lifted and this week will see the requirement to wear face masks in the retail sector and COVID passes for the hospitality sector be lifted but in order for businesses to continue to keep people safe and in hygienic surroundings extra procedures and protocols still need to…
To celebrate the start of a new year USS is delighted to announce that throughout January discounts are available on our full range of cleaning services so whether you need your windows cleaned on a periodic basis or a one off deep-clean, anti-viral fogging or your carpets / upholstery cleaned, daily office cleaning or communal…
Did you know USS not only cleans hotels, schools, offices and shops but we clean dental paractices and medical clinics too. Here’s what one of our Harley Street client’s had to say about our service:- “Overall we were really impressed with the team, really professional and the clinic feels so much fresher! We’d like to…
After a challenging 18 months it would seem that the challenges are not over yet with many industries suffering with staff shortages and that includes the cleaning sector. Pre Brexit, there were concerns across the sector that there would be a shortfall in staff as historically UK Nationals have chosen not to join the sector…
People all over the country are returning to working in the office but many still have concerns and worries about COVID. Deloitte recently carried out a survey that revealed only 28% of people desperate to return to the office and a quarter of respondents expressed a strong preference to continue with working from home. One…
With the worst of COVID-19 hopefully behind us, international travel soon to resume and furlough coming to an end in the coming months, employers particularly those within the hospitality and cleaning sectors are hiring again but the impact of COVID and Brexit is starting to be felt and is now a new challenge to be…
https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid-19-decontamination-in-non-healthcare-settings
PM Boris Johnson has recommended a gradual return to work from Monday 19th July when the work from home order is lifted and it is hopeful that this will mean the future for companies that have struggled during lockdown will be brighter and city centres will see an increase in foot flow with many office…
USS’s Office Manager Julie Wiseman watched The One Show last and was delighted to see a special performance by Sutton Foster from the musical Anything Goes had been filmed on and around the Sunborn London hotel on the River Thames but unlike most people rather than admiring the wonderful tap routine she was admiring how…
With the PM giving the green light on Monday for the remaining COVID restrictions to be lifted from the 19th July, we know that many people are still worried or cautious about returning to the office or to busy places such as shopping malls and hospitality venues. Enhanced cleaning can encourage your staff and customers…
USS are delighted to announce that after recently tendering for the internal and external window cleaning to a prestigious members only club in the heart of Central London, it has been announced this morning that we have been successfully approved as their window cleaning contractor of choice. Works will include our IRATA qualified technicians abseiling…
USS is delighted to announce that after a recent tender submission, we will soon be working with the London Borough of Hackney. Confirmation was received this week by our Managing Director, Paul Vincent who was personally involved in submitting the tender. USS will be responsible for the annual internal and external window cleaning for 10…
Did you know that USS specialise in marble, granite and stone renovation and maintenance, carpet upholstery clean and care and floor sanding and french polishing? Refinishing floors is more sustainable for the environment than replacing floors. A recent report from IVL Swedish Environmental Research showed that refinishing wooden floors reduces carbon footprint by 78% and…
USS has been working in partnership with hospitality clients for 30 years and the appearance of the hotels has always been an important factor to both guests and hotel management but cleaning for appearance sake is no longer enough, cleaning has to be for health now too, something we have always believed in here at…
It’s been a tough 14 months for most businesses but especially for the hospitality sector with no doubt more challenges to come. Restrictions for inside drinking and dining are due to be lifted on Monday but with many countries still on the amber and green lists, people still working from home and new strains of…
The vaccine rollout is going well and the number of cases of Coronavirus is dropping in the UK and as Spring/Summer is upon us, things are slowly starting to return to normal but what does this mean for USS. New guidance recommend that in order to break the chain of infection in workplaces and public…
The cleaning and hygiene sector employs over 1.6 million people and generates turnover in excess of £54 billion yet it has taken until 2021 for the sector to have a voice in parliament but what a major development it is. The APPG (All Party Parliamentary Group) consists of 53 MPs from all 6 parliamentary parties…
The PM announced yesterday that England is on track to coming out of lockdown which allows for plenty of optimism in the cleaning and hygiene sector amongst others. With many businesses coming back to life as lockdown eases, cleaning operations will be returning and in fact should be enhanced as the need to protect and…
Cleaning windows and working at height is both physically and mentally demanding especially when you’re cleaning large commercial properties but it’s something USS have been doing for 30 years. Windows are among the first things that people see in a building, both from externally and internally and having them cleaning regularly can improve the overall…
With the clocks going forward at the weekend and restrictions slowly starting to be lifted, now is the time for businesses to spring into action and ensure their premises are Covid secure and as clean and hygienic as they can be to install confidence in their customers and employees. A recent survey established that 53%…
The first official UK awards ceremony celebrating and recognising office management professionals, organised by The Office Management Group is due to take place later this year when government restrictions are lifted and USS are delighted to announce that our Office Manager Julie Wiseman is a Finalist for the Hybrid Office Manager of the Year Award.…
Tired of lockdown, business stuck in limbo, it doesn’t matter who you are, everyone in the UK is waiting for the PM’s plan to exit lockdown but the one thing we are all in agreement with is that cleaning and hygiene will need to continue to be a top priority for all. Business premises that…
Recent customer research confirms that the 3 key cleaning trends for 2021 will be:- Infection Control Frequency Sustainability 2020 and COVID-19 highlighted the need for exceptional cleaning processes and this will continue throughout 2021. It has never been more important than at present to ensure excellent infection control measures and here at USS we have…
2020 has been a challenging year for us all and with COVID-19 numbers still being dangerously high and safety still a primary concern for all, it is more important than ever that cleaning operatives can work maintaining hygienic spaces for others to enjoy if we are to have a healthier 2021. The demand for cleaning…
With the majority of the country now in Tier 2, shops and restaurants etc. re-opened yesterday after another lockdown, public transport and the roads are already busier and will continue to be so in the run up to Christmas and yet even with a vaccine there is no immediate end to COVID-19 in sight and…
Unique Support Services is proud to work in partnership with this years’ Catey Award Winning Hotel Hilton London Bankside providing back of house, front of house and window cleaning services. We have been providing services to the hotel since it opened in October 2015 and the hotel continually scores above 97% in its annual quality…
Business restrictive measures, HSE spot checks and inspections, social distancing and public concern all play a part in why it’s so important to ensure your premises are COVID-19 safe and thus this means that expectations of the cleaning sector are higher than ever. To maintain the highest level of customer confidence in USS and the…
Cleaning and hygiene has always been important but a recent global survey indicated that in the wake of the COVID crisis 81% of people now have higher expectations than they did previously and we here at USS believe this will continue to be the case lockdown or not. Other figures to consider are that 75%…
Click on the link below to read the latest information released from the British Cleaning Council and learn all about what cleaning and hygiene terms actually mean. http://britishcleaningcouncil.org/2020/07/15/bcc-publishes-industry-backed-guide-to-cleaning-and-hygiene-terms/?fbclid=IwAR0sjEhXhoeiqn2s09ZkrgboF3ZFc8aKFqvc552Fne2O2qEcnGM9Yt8H_r8
It’s not wrong to say that the fight against Coronavirus in the UK has not gone as well as anyone would have hoped and with unclear messages from the Government and unenforced rules, infection rates have risen again. Amidst all of this when cleaning should be at the forefront of every business, the efforts of…
Due to a high demand, USS is delighted to announce we are now offering domestic cleaning services in London and the South East including all London Boroughs plus most of Surrey. We guarantee a reliable, professional and efficient service on a regular or one off basis leaving your home lovely and clean. No job is…
Property Managing Agents are responsible for cleaning the communal areas if you live in a flat but they are not always responsible for cleaning the windows and if you live in a flat which is not on the ground floor, this can mean that your windows do not get cleaned on a regular basis. We…
With the Government putting further restrictions on the hospitality sector which are effective from today, it is more important than ever to ensure best practice is implemented and all measures are taken to reduce the transmission of COVID-19. Having provided a wide range of cleaning services to the hospitality sector for over 25 years, we…
Now that the children are back at school, the Government are encouraging staff to get back into the workplace but the onus is on business owners to implement COVID-19 secure hygiene procedures. Implementing a hygiene programme will be the first step to success followed by regularly reviewed workplace risk assessments. Industry specifics may differ but…
The British Cleaning Council is the industry body for cleaning and hygiene sector and with cleaning and hygiene being the focus for every business during the coronavirus pandemic, a helpful guide has been published outlining what cleaning terms actually mean helping you establish what services are best suited to your organisation. The full guide can be…
Hundreds of students will be back in the classrooms in approximately 2 weeks’ time with colleges and universities to follow but it will not be the same school year with staggered start and finish times, class ‘bubbles’ and newly enhanced cleaning procedures. It is imperative that hygiene, decontamination and safeguarding are a top priority if…
Businesses need to protect staff and customers during and after reopening and individuals need to ensure their homes are hygienically clean particularly surfaces and high touch points like door handles and lift buttons but do you know the difference between cleaning, sanitising and disinfecting? Cleaning – removes dirt and grime from a surface but…
Cleaning companies across the world play an essential role in the recovery from Coronavirus and in the UK it is no different. A lot of thought is going into every sector and how best to move forward and each and every one of the government’s guideline documents highlights the importance of cleaning. Many cleaners…
With business premises like hotels, restaurants and shops re-opening across the country and people slowly starting to return to the office to work, now more than ever it is important for guests, customers and employee’s to be reassured that business owners are not cutting corners when it comes to their cleaning regimes. The visibility…
We’ve all heard of the three second rule when it comes to dropping food on the floor but how many of you would admit to eating food that has fallen on the floor? Research has suggested that up to a third of people risk their health by doing just that and not just at home…
On Saturday 1st August in The Times Newspaper will be publishing its latest edition of the Business Owners Checklist, a double page spread focusing on returning to work after COVID and helping businesses to thrive. Showcasing a high-quality selection of services and products and with a Saturday readership of 1.3 million, USS are proud to announce that we will be featured…
In preventing the spread of coronavirus we are familiar now with the importance of washing our hands regularly and social distancing but how many of us have increased our cleaning regime? Coronavirus can live on hard surfaces for 36 hours to 96 hours depending on the surface so it is important that whether it be…
Now more than ever we all want to know that we are doing everything we can to keep ourselves and others safe and well and that means regularly washing our hands, social distancing and cleaning. We all clean as a norm but there is no doubt that both at home and in business more focus…
Open for business or due to open this month? We focus on anti-coronavirus cleaning operations ensuring the safety of your business, customers and employees. Ideal for every day cleaning in high risk / high traffic areas and periodic cleaning in areas such as offices, hotels, restaurants, shops and general commercial properties, let us worry about…
Following the announcement that the hospitality sector can reopen from the 4th July, the Government has released a 43 page guidance document which you can access here https://assets.publishing.service.gov.uk/media/5eb96e8e86650c278b077616/Keeping-workers-and-customers-safe-during-covid-19-restaurants-pubs-bars-takeaways-230620.pdf The guidance gives advice on such things as managing risks, social distancing, cleaning and PPE. The cleaning section starts on page 28 and talks about increasing the frequency…
Following the PM’s announcement yesterday of the easing of lockdown for many businesses from the 4th July and the guidance which has already started to be released about how these businesses can stay COVID-19 Secure, we have already seen an influx of enquiries about our cleaning services. As a COVID-19 Secure business ourselves and a government approved…
Regardless of what cleaning regime you have in place and how frequently professional cleaning takes place, there are a number of things that you can do as business owners and employers to ensure you are creating a healthier space for your staff and customers. Here is our suggested 3 step approach:- Return safely – ensure…
The Importance of Cleaners How important are cleaners? How do they contribute so much to society? Cleaners are essential for maintaining cleanliness, hygiene, and overall well-being in various settings, from homes and offices to healthcare facilities and public spaces. They contribute to health, safety, productivity, and the overall reputation of the places they serve.…
With many more businesses due to reopen next week and the country slowly starting to return to ‘normal’, we ask what the new ‘normal’ will look like and what companies should think about when reviewing their cleaning regime. A quick hoover and wipe down at the end of the day should no longer be…
To help high street buisnesses reopen, USS is offering our cleaning services at a discounted rate for June, July, August & September to all new customers. We will be offering a 20% discount of the invoice value throughout the month of July and this can be used for a one off clean or periodic cleaning with a…
British Cleaning Councils Chairman Paul Thrupp was interviewed on LBC Radio yesterday about the role of the cleaning sector during the Coronavirus pandemic. Listen to the interview here http://britishcleaningcouncil.org/2020/06/04/bcc-chair-interviewed-on-lbc-radio-about-the-role-of-the-cleaning-sector-during-the-coronavirus-pandemic/?fbclid=IwAR3yjh9fldtgsG6xRHIxeKBUH937eSDxiCpCSEXNpCfnJrywWjXcrWQIH34
With some schools looking to re-open next week and non-essential retail outlets to follow suit, what better time than now to consider the cleanliness of these premises. Our fogging and anti-viral cleaning services are proven to defeat COVID-19 and enable us to help you to become a safe workplace by disinfecting and sanitising your premises.…
USS is offering our cleaning services at a discounted rate for June, July, August & September to all new customers. We will be offering a 10% discount of the invoice value and this can be used for a one off clean or periodic cleaning. Our services include the following:- Sanitization and deep cleaning Carpet and upholstery…
COVID-19 has seen a small shift in attitude in the UK towards cleaners and the cleaning sector overall that in our option is long overdue but there is still some way to go. Cleaners have always been referred to as the ‘invisible workforce’ with the huge contribution that they make to the country’s economy going largely…
Tork have put together some free safe at work toolkits to help you ensure safer working environments for employees regardless of the sector. Different businesses have different hygiene needs and COVID-19 has highlighted the importance of a clean working environment for all. You can download the toolkits here https://www.tork.co.uk/torkcampaigns/corona-virus In addition to these toolkits, USS offers…
Do you own your own business or are you responsible for facilities management? Have you thought about the new cleaning regime that you will have to implicate into your business? Get in touch today for help, we can take the burden of sanitization and deep cleaning and regular cleaning away. All of our staff are…
What a nice surprise it was this morning to find not one by two testimonials sitting in our inbox, check out what Chris and Tim had to say about USS below:- “It is my pleasure to write a letter of recommendation for Paul and the team. I have used Unique Support Services for many years…
May is the traditional time for annual spring cleaning to take place and with the country in crisis with COVID-19 it is more important than ever to make sure facilities are kept clean and hygienic. The cleaning sector has 1.63 million workers in the UK which puts it on par with the transport sector and makes up…
Did you know USS have been members of the Federation of Window Cleaners for in excess of 20 years. The FWC was established in 1947 and its purpose is to maintain and improve the window cleaning industry and promote best practice. The Federation works in close relations with the H&S Executive and also represents in the…
Did you know that USS not only holds SafeContractor Accreditation but we are also the preferred cleaning contractor of choice for a number of local authorities and public sector clients. School holidays are a particularly busy time of year for us as this is when most schools, colleges and universities require their deep cleaning…
In a recent Prime Ministers Questions both Boris Johnson and Jeremy Corbyn paid tribute to cleaners and the BCC (British Cleaning Council) are campaigning to ensure cleaners are viewed as essential and given ‘critical’ or ‘key worker’ status. Corbyn said “I’d like to pay special mention to one group that are hugely ignored, forgotten and…
We have now been approved as a supplier to Hackney Council for providing cleaning services, in particular sanitization and deep cleaning to schools that are still open and providing support to the children of key workers.
PROFESSIONAL DEEP CLEANING SERVICES LET US DO THE DIRTY WORK Providing first class cleaning and property maintenance services for commercial clients is our area of expertise and our cleaners have been doing so for over two decades. With many years of experience, our cleaning teams are professionally qualified to performing a high standard, heavy duty, full scale…
The deep cleaning services that we provide are the perfect way to make your property look the best it ever has and are more important now than ever with the spread of coronavirus. Whether it be a school, college or university, a doctor’s surgery, a shop, hotel or leisure centre or office, rest assured our intense deep cleaning will leave…
Listen, watch or read the news and we are aware that people here in the UK have now been confirmed as having Coronavirus however the risk still remains low. Coronavirus is a type of virus and what you might not have known is that coronaviruses are common across the world however the latest outbreak in…
Recruiting and retaining people has long been a challenge for both the hospitality and commercial cleaning sectors and as a professional cleaning company that has been providing cleaning services to the hospitality sector for over 25 years, USS experience these challenges too. Both sectors face a number of misconceptions, such as low pay, unsociable hours…
Did you know that Unique Support Services has been a member of the Federation of Window Cleaners for over 20 years and for the last 3 years we have achieved SafeContractor Accreditation for Window Cleaning and Working at Height, Carpet Cleaning, Deep Cleaning, Curtain and Upholstery Cleaning, Hotel, Retail, Office and School Cleaning. This year…
Wednesday was Thank Your Cleaner Day and in addition to thanking all of our staff for their hard work with a letter and card, we asked our managers and clients to nominate who they thought deserved special recognition for going above and beyond. The winners are the following people who will be presented with a…
Just a week to go until this year’s Thank Your Cleaner Day and USS are well underway with our preparations to celebrate the day and the hard work of all of our staff. Thank you cards are being printed, stickers have been ordered and the nominations for our site specific recognition awards are coming in thick…
I am pleased to advise that the CSSA is again partnering Karcher UK with their 2019 THANK YOUR CLEANER DAY and Unique Support Services will be taking part in this event and we hope that you will help us to participate. Now in its 5th year, Thank Your Cleaner Day is a global event…
We are delighted to announce that we have been appointed as the cleaning contractor of choice to carry out the night cleaning to all of the public Front of House areas at the newly opened The Biltmore Mayfair. The Biltmore Mayfair a luxurious 5* hotel situated in the heart of Mayfair and is the first…
Are you looking forward to the weekend? What plans do you have this weekend? These are questions we all get asked or ask others and normally on a Friday so we thought it about time we let you in to what goes on here at USS at the weekend. Being a commercial cleaning that operates…
Whether it be one night in a hotel for a special occasion, a long weekend or holiday away or a business trip we all look forward to staying in a hotel and expect to receive elements of luxury, good service and clean spaces. The findings of a recent survey showed what Brits are most likely to…
We are all aware of environmental issues and more so now than in the past but pollution in major cities including London is at an all-time high. When we think about working at height and window cleaning we do not always take this into consideration and yet high levels of air pollution ultimately mean that…
Recent research shows that the robotic window cleaning market is set for sky high growth not to mention the use of window cleaning drones and although these latest technologies may help to improve industry standards employing and training the right people still remains the key to success. Technology creates efficiencies, improves visibility and enhances the…
Recruiting for the cleaning industry has always been more challenging than for most other industries for reasons we all know well including low wages, unsociable hours, lone working and the image the industry has to name but a few and with the uncertainty that Brexit has caused and is still continuing to cause and the weakness of…
Cleanliness is an indicator of any business professionalism and none more so than within the hospitality sector. In hotel management, first impressions are vitally important as that first glimpse of a hotel reception or lobby sets the stage for the guests experience and great experiences are shared not only with guest friends and family but…
If you were to think about the world’s toughest jobs we’re pretty sure window cleaning would not be one of them however window cleaning can actually be very tough and in the most challenging circumstances it can be of the most extreme jobs in the world. Since 2004, the 15 biggest skyscrapers worldwide have all…
Lux Life Magazine recognises that the hospitality sector is always involving and expanding and with this comes new challenges for companies within the hospitality sector and for those companies like ourselves who work in partnership with hospitality sector clients. To reward and recognise the companies and individuals that have worked tirelessly over the past 12…
The 15th October is Global Handwashing Day and Hilton Worldwide who USS are proud to work in partnership with have set a clean the world challenge to recycle a million bars of soap by this date. By 2030 Hilton aims to cut its environmental footprint in half and send zero soap to landfill. As many…
In the UK alone there are well over half a million outsourced cleaning operatives almost of whom are working outside of normal office hours at client sites and often alone. They may occasionally see area management but as a norm all communication e.g. pay queries, holiday requests etc. is handled by email or telephone so…
Many cleaners within the cleaning industry are treated well, have their employment rights withheld and enjoy their job but there are unfortunately still some that don’t. It is unfortunate that all too often cleaners are held in low regard despite the vital role they place in business. Remember first impressions count and it is your…
Want to join a company where the truly value of cleaning staff is recognised then look no further, USS is recruiting now. We current have a number of opportunities available for Cleaning Operatives / Kitchen Porters in Central London working in 4 and 5* hotels. Duties will include:- Collecting and washing up pots and pans…
In March of this year, the annual Cleaning Show took place over three days at the ExCel, London and it had a much ‘greener’ feel to it this year with many exhibitors promoting their environmentally-friendly products and services. The commercial cleaning sector as a whole is increasingly embracing green technology and chemicals and Unique Support…
May 5th was the World Health organisation’s Save Lives, Clean Your Hands yearly campaign day encouraging better health and wellbeing for people of all ages. The campaign aims to highlight globally the importance of hand hygiene in the healthcare sector and to bring people together in support of hand hygiene improvement but hand hygiene is…
The British Cleaning Council have published the most comprehensive research ever undertaken into the UK’s cleaning industry. The 60 page paper includes data from across the cleaning, waste management, landscaping and FM sectors for the first time ever, Employment was a key point of the research and the paper showed that across all four sectors, 19%…
Schools and colleges may be closed for Easter but that is when USS move into action, our teams of experienced cleaning operatives, all with Enhanced DBS checks are used to cleaning school, college and university buildings and appreciate that the majority of this work needs to be carried out out of term time. Whether it…
Unique Support Services is proud to announce that in addition to the cleaning services we provide to our London based clients, with our head office and Managing Director being Surrey based and an Area Manager being based in West Sussex, we work with clients in these areas too including companies situated within the Gatwick Diamond.…
Total Facilities Management companies were heavily hit in 2018, in particular Carilion and Interserve. TFM’s may offer on the surface low margins and a wide range of services but individual services are subsequently sub-contracted out meaning that when the contract is no longer financially sustainable both clients and smaller organisations suffer the consequences. There is also…
A new survey has shown that office-based businesses are at risk of mass staff illness, as a result of the changeable weather we are currently experiencing and poor hygiene practices. 83% of full time office staff are said to continue to go into work despite knowingly having a cold or viral infection and 81% of staff…
Further to our previous discount on our window cleaning services, Unique Support Services is offering all new customers, 10% of the invoice value for ALL cleaning services booked in March. Whether it be a one off clean or a regular service, we provide services to a wide range of sectors including offices, restaurants, hotels, warehouses, educational establishments,…
ITV aired the last episode this week of the series Cleaning Up starring Sheridan Smith and whilst we are fans of the actress and watched this fictional series, it did a terrible job of portraying both cleaners themselves and cleaning as a profession. It showed Sheridan Smith’s character fixing a carpet stain using a marker…
Established for over 25 years, we are a specialist commercial cleaning company mostly known for our reputation of providing daily and periodic cleaning services to the hotel sector but did you know we also provide one off cleans too to a wide range of sectors. So whether you work in an office, restaurant, shop, warehouse,…
Cleaning, especially in public places remains a necessity and is good for business, in fact despite the economic uncertainty that comes with a Deal or No Deal Brexit, the contract cleaning industry is thriving contributing over £24billion to the UK economy. This said, there is still a lot of competition when bidding for new…
Established since 1992 and specialists in working at height, Unique Support Services is extending the January offer of 10% off the invoice value to all new customers for all window cleaning services into February too. Our expertise in specialist window cleaning can take care of even the hardest to reach glass and our services include:- Reach and Wash…
Government have recently decided to delay T-Level vocational courses until at least 2020 and a proposal for a Cleaning and Hygiene Operative NVQ Level 2 apprenticeship has also been rejected which means despite a huge challenge within the cleaning industry to close the skills gap, no training based route is available for young people within…
Established since 1992 and specialists in working at height, Unique Support Services is offering all new customers, 10% of the invoice value for all window cleaning services booked in January. Our expertise in specialist window cleaning can take care of even the hardest to reach glass and our services include:- Reach and Wash Rope Access…
It has been another successful and busy year here at USS and we would like to take this opportunity to thank all of our clients for their continued business throughout 2018 and thank our staff for all their hard work too. USS is operational 24 hours, 7 days a week and this will be no…
Winter brings extra challenges and with December being the busiest time of year for many businesses, this is the time to pay particular attention to the cleaning and care of your floor surfaces. Pubs and restaurants fill up with work and family Christmas get together and shoppers are out in force in the run…
Hotel Room Attendants required to work in a newly opened 4* hotel in Central London. The successful applicants will be responsible for cleaning and servicing guest rooms and bathrooms under supervison of the houskeeping supervisor. Duties will include:- Dusting the room and furniture Cleaning bathroom Vacuuming carpets Replenishing amenities Delivering and retrieving items on loan…
With Christmas less than a month away and shopping being at its peak, what better time of year than now to focus on retail cleaning. More and more customers are shopping online meaning retail centres need to up their game and offer the shopper more than just shops. Multi-use facilities which can include cinemas, restaurants…
Recent research conducted at London’s Metropolitan University found life threatening bacteria on the money we use. Coins and notes are a breeding ground for dirt and bacteria and shockingly 19 different types of bacteria were found, 2 of which were life threatening and associated with MRSA and superbugs. Listeria was also found. The Editor in…
Maintaining a high level of cleaning throughout your business will aid you in providing a warm welcoming to visiting guests and leave them a positive lasting first impression. Hygiene standards across the board should be a priority for any business but as the main areas that guests will see are the reception area and restrooms,…
Training and education within the cleaning sector is vital to the continued development of the industry and with the rise of tablets and smartphones, training staff has never been easier, yet according to a recent report from the British Cleaning Council, the UK cleaning sector still has a poor perception amongst the general public and…
The clocks have gone back and weather forecasters are predicting the coldest UK winter in 10 years, we have already seen temperatures plummet this week and at this time of year we are always warned about the dangers of flu. In 2017, GP’s saw a major rise in patients suffering from flu-like symptoms and not…
Job Summary Experienced Window Cleaner required to start ASAP based in Central London.You will be required to work Monday – Friday and be responsible for cleaning the internal and external windows of a luxury hotel. Previous experience is essential. £75.00 per day with flexibility to work extra hours or at weekends if required. Responsibilities and…
With only 5 months to go until the UK leaves Europe and the chances of a no-deal exit mounting the future is unclear when it comes to what the immigration policy will look like. Tighter controls on low-skilled migration post Brexit could exclude a high percentage of the EU’s cleaning workforce and create a…
Wednesday was this year’s Thank Your Cleaner Day and despite cleaning being a profession, the perception of our industry still has a long way to go before it is perceived as a professional industry with professional staff. Cleaning is an essential service for the efficient and professional appearance and running of every building whether…
With an increase in shared meeting spaces, staff eating at their desks and hot desking, there is no better day that today ‘Global Handwashing Day’ to highlight handwashing. Recent studies show that not only does handwashing reduce and protect disease, it is also known to bring wellbeing and happiness to people. Our hands have the…
The 17th October sees the UK part of a global campaign to recognise the hard work and dedication of cleaning staff. USS are delighted to highlight that the CSSA in partnership with Karcher are running this campaign to recognise our cleaning staff and show them that they are valued and appreciated members of any business.…
The key to keeping carpets and upholstery looking fresh and new is regular maintenance. This helps to keep both the environment and ourselves clean and healthy. Effective cleaning can reduce the risk of allergenic elements and diseases spreading as well as having a positive impact on our mood and offering a welcoming environment to visitors. Carpet…
Unique Support Services is the contractor cleaning service provider of choice for a number of 4 and 5 star hotels in and around Central London including a number of hotels that fall within the Hilton Group. One such hotel described as modern stylish and comfortable and just a stone’s throw from some of London’s…
It’s another working day, you have arrived at your office as normal and you have an important meeting first thing, everything looks clean and tidy and you are ready and motivated to start another busy day. First impressions count, so now imagine arriving for work only to find the rubbish bins are full, yesterdays’ coffee…
Microfibre cloths and mops can be washed and re-used time and time again minimising cost of supplies. They also provide quick drying results reducing the risks of slips, trips and falls and it is for these reasons USS have embrace the microfibre cloth. Designed for use with only water and no chemicals, they improve sustainability…
It’s important when selecting a vacuum cleaner that you look for one that is durable and robust and it features high filtration and high airflow. Think about what you are going to be using it for and where and ensure the dust extraction is fit for purpose. Conventional dust extraction units require the user to…
Ensuring the longevity and beauty of expensive floor coverings and materials makes an instant impression on your customers, when they are pristinely cleaned and cared for it achieves the great impression you hope for. Leave it to get stained, chipped or worn and it says something else entirely. New guides to simplify the method of…
Did you know dirt, squalor and clutter can be symptoms of unhappiness or illness, in fact mental health counsellors often advise their clients to clean their environment every day and Japanese Buddhists believe that to pursue spirituality you must clean, clean, clean. Cleaning in itself can be powerful and when asked facilities managers said they…
School’s nearly out and although some teaching staff may still be required to be on school grounds, the majority of students will not so now is as good as time as any to ensure the premises are hygienically clean in every area. Whether it be a nursery, school, college or university, whether it be windows,…
2017 saw the introduction of the Unique Washroom Cleaner Of The Year Award dedicated to cleaning operatives but this award was aimed at cleaners responsible for the facilities rather than the cleanliness of the washrooms themselves. It’s suggested that this year an award be dedicated to operatives that are responsible for the actual washrooms whether…
Restaurants, pubs and bars are preparing for tonight’s semi-final World Cup match between England and Croatia and will no doubt see a dramatic rise in customers across the country. Fans are expected to congregate in pubs and beer gardens to cheer on the England team tonight and the increase in the amount of alcohol consumed…
Recent reports show that net profit in the cleaning sector is as low as 2.7%, a substantial decrease from the industry norm of 4%, two years ago the norm for facility management companies was 7%. Increase in wage costs, the introduction of auto enrolment pension and the rising cost of materials have all contributed to…
Many cleaning companies including ourselves and suppliers to the industry currently follow the British Cleaning Council’s guidelines for colour coding materials used and the areas they are used to clean but there are still many variations across the industry and cross contamination is still occurring. In fact hotel cleaning was recently featured on Channel…
With temperatures set to soar this week, most people don’t expect to get sick but they are at risk when it’s hot too, not just in winter and that is why it is important to take action to keep your office space clean and disinfected properly. Staff absence can demotivate the rest of the team and…
A window cleaning drone has been announced the 2018 winner of the Intel International Science and Engineering Fair. The 19 year old inventor from Australia beat over 1500 participants worldwide to scope the award. The prototype is a flying robot that can be tethered to the roof of a building and lowered down to the…
A Korean cleaner recently found seven gold bars worth £240,000 whilst emptying a rubbish bin at Incheon International Airport. The cleaner would have been able to make a substantial claim thanks to South Korea’s ‘Finders Keepers’ Law if after 6 months the bars had not been claimed. The law doesn’t apply to employees on company…
As specialist window cleaners our expertise in working at height means that our services include the Reach and Wash technique using water fed poles. As with any of the techniques used to clean at height there are health and safety risks involved and as a member of the Federation of Window Cleaners it was with…
Contract cleaning remains a buoyant market despite rising wages and material costs, uncertainty over Brexit and a ‘race to the bottom’ culture affecting the bottom line. Throughout the 2008 recession the contract cleaning industry continued to perform relatively well and in the last 5 years during a difficult economic climate with budget cuts across both…
Qualsafe Awards is one of the largest Ofqual recognised Awarding Organisations in the UK with decades of experience. They work closely with training providers and key stakeholders and their team of industry specialists have created a range of ground breaking qualifications that are included on the Regulated Qualifications Framework (RQF). Their extensive portfolio includes: First Aid qualifications,…
Dust can impact on our health and yet often amid our daily routines we can lose sight of the importance of cleaning. Dust often accumulates on high-level surfaces and inaccessible areas and the cost and disruption that is associated with working at height specialists, equipment hire and access equipment means that many businesses allow…
As a commercial cleaning company whose one area of expertise is cleaning at height it is imperative that we take precautions to reduce the risk of slips, trips and falls and prevent causing personal injury to our operatives or to others. Working at height can mean working on a ladder or flat roof, using…
It’s always nice to receive positive feedback about the service we deliver to our customer’s and in particular praise for the hard work and dedication of our staff and today on a wet and windy Monday, it was with delight that we were notified one of our Supervisor’s had been awarded Associate of the Month…
In April 2017, the government introduced the Apprenticeship levy meaning that many businesses within the cleaning industry who are required to pay the levy now have a dedicated budget for the training and development of their staff. The levy enables companies to invest in workforce development and allows for best practice of management techniques and…
Stephen Kerr, MP since 2017 and previously the EMEA Sales Operations Leader for Kimberly Clark understands the challenges and complexities the cleaning industry faces and for that reason has agreed to act as a Parliamentary Advisor to the CHSA (Cleaning & Hygiene Suppliers Association) giving the association and the industry a voice in parliament. THE…
As specialists in window cleaning offering services that include a range of window cleaning methods from the traditional ladder method to rope access and hard to reach windows we are aware of the risks of working at height. The H&S Executive declare that of the approximate 609,000 work related accidents each year tragically the most common…
On a grey and wet Monday morning, it was with great pleasure that we received acknowledgement that an award of recognition had been appointed by one of our clients, a global hotel group to a member of our staff. Alioune Badara Niang who joined USS in September as a Cleaning Operative and is still within his probationary…
Celebrating 25 years of trading this year, Unique Support Services specialises in window cleaning including reach and wash, cradles, bosuns chairs and cherry pickers, rope access and abseils, hard to reach windows and specialist window cleaning. We are delighted to announce that due to our wealth of experience and expertise we have been awarded the Internal…
We are all in agreement that far too much one use plastic is used on a daily basis and no one wants to see a floating island of plastic in our oceans or our wildlife suffering because of plastic waste but ditching plastic all together in the cleaning industry could actually be an unsustainable response.…
With the recent collapse of Carillion, it is more important than ever to stand up for our industry. Many stories emerged following the news of Carillion going into liquidation, one of which was for cleaning to be taken in-house and direct staff to be employed by public sector companies rather than them outsourcing to private…
Green Cleaning has become a fundamental part of our industry and has been on the rise for several years, an increased awareness and regard for the wellbeing of customers, employees and the environment drives the demand for processes that minimise the impact on the environment and eco-friendly products. Cleaning For Health is the goal within…
A BIG THANK YOU TO EVERYONE AT USS FOR ALL THEIR HARD WORK THIS WEEK. WITH HEAVY SNOW ACROSS THE CAPITAL, TEMPERATURES DROPPING TO BELOW 0°C, SCHOOLS CLOSED AND TRAVEL CHAOS, WE ARE DELIGHTED TO SAY THAT ALL OF OUR STAFF ARRIVED ON TIME FOR WORK, MANY ARRIVED EARLY IN PREPARATION OF BEING REQUIRED TO…
With further job losses being announced this week through the collapse of Carillion taking the number of redundancies to in excess of 1300, the British Cleaning Council highlights that cut-throat contracting affects the cleaning industry too and is costing everyone, clients, suppliers and staff. The impact of the collapse of Carillion, having provided so many services either…
Window cleaning might sound like a straightforward job with limited risks and not a lot of excitement but actually window cleaning is a heritage job, with a long history and lots of interesting facts. Sometimes, window cleaners have to get a bit adventurous in order to access hard to reach windows and provide the best…
Just for fun, here’s some things you might not already know about cleaning. If you clean for two hours, you burn 200 calories. 70% of dust particles are comprised of dead skin flakes The average person spends 87% of their time indoors – make cleaning your home / office a priority Most people say that…
2017 was a busy year for us all here at USS and one of our longstanding members of staff, Miguel Pedro contributed to the great success we had. Miguel works nights as a Supervisor at one of London’s 5* hotel’s and can always be relied upon to ensure he and his team deliver above and…
In 2017, some of the headlines that hit the national press were ‘Window Cleaner Seriously Hurt After Fall From Building’ and ‘The Window Cleaner Who Fell From A Skyscraper and Lives’. The issue of health and safety when working at height is close to our hearts here at USS because of the industry we are…
Being environmentally friendly should be a key component for every contract cleaning company but on the surface, contact cleaning is about keeping the client’s environment free from litter, germs and visible dirt regardless of the type of business, throw in a couple of recycling bins and many will think they are being sustainable and…
2017 saw The Cleaning Hygiene Suppliers Association (CHSA) raise £14,000 for The Royal National Institute of Blind People (RNIB). It is estimated that there are over two million people in the UK suffering with serious sight problems and that many of them do not get the support they need meaning that sight loss can lead…
Vacuuming is a core task and a apparently mundane one according to recent research for any household or business but with technical advances, caring for your carpets and floors has just got easier and more efficient. Last year saw the introduction of the cordless upright vacuum cleaner, the award winning Valet Battery Upright is powered…
All of us worry about how clean and tidy our home is and when we will find time to keep on top of the housework if we work full time and do not have a domestic cleaner but how many of us consider the cleanliness and tidiness of our workplace and yet for a…
As we approach the end of yet another busy year here at USS, we would like to take this opportunity to thank all of our clients, old and new for their continued business and for the recommendations that they do. Thankyou also to all of our staff for their dedication, commitment and hard work especially…
Whether you’re a small or business or multi-national organisation, poor floor cleanliness will give your visitors, employees, potential employees and investors a negative first impression of your company. A spotless floor makes for a welcoming and professional introduction to your company and for establishments such as restaurants and medical facilities, hygiene is of upmost importance.…
The Guardian Newspaper recently headlined a story with this statement, ‘Robots Could Take 4M UK Private Sector Jobs Within 10 Years’ Will robots really replace humans and will technology phase out mundane roles? The story went on to suggest that the potential impact of automation on UK industry could affect up to 15% of the…
November saw Housman Guene receive our employee of the month award and our Director, Paul Vincent was there to present it to Housman himself. Housman was recognised for his reliability, fantastic work ethic and willingness to help. He is always happy to come in to work even on his day off to cover and nothing…
Is your flooring looking a bit like the weather, flat, dull or grey? Whether you have carpet, laminate, vinyl or hardwood, here’s our guide to help you keep your flooring looking it’s best. Carpet Be sure to schedule a deep steam clean of your carpets every 6 months after vacuuming, it will be like an…
Over 100 years ago the beginnings of mechanical floor cleaning began to simplify arduous manual work and in the course of the 100 years, customers’ needs have helped to shape the scrubber drier into what it is today. It wasn’t until 1986 that the first walk behind model was introduced that scrubbed, vacuumed and swept…
Istvan Nagy was the proud winner of our Employee of the Month award for October. Istvan has worked for USS since March of 2015. He has always been a valued member of our team and is based in one of the prestigious hotels that we are responsible for the cleaning of, situated in the heart of…
On a wet and dreary Tuesday, it was lovely to come into the office this morning to not one but two testimonials from our clients, nothing is better than getting positive feedback about our staff and services and knowing that it’s a job well done from everyone here at USS. Here’s what they had to…
September saw Timothy Lubowa be presented with our employee of the month award. Timothy is a long standing member of staff who works at a prestigious hotel situated in the heart of London and he won this award for his professional yet friendly attitude and his strong work ethic. Nothing is ever too much for…
Best value doesn’t always mean cheap, when reviewing tenders to choose the best suppliers, overall quality of service, products used and delivery of service should be taken into account rather than just price. Here at USS although we appreciate cost is an important factor to many of our client’s, we are not always the cheapest…
Our award for the August’s Employee of the Month award goes to Marek Duczmanski and we couldn’t be happier that his hard work and dedication has been recognised by our client that he works for. Marek is an experienced supervisor with an excellent work ethic who has worked with USS for over 2 years. He works at a…
A brilliant end to yet another busy week here at USS and what better way to celebrate a Friday by finding out that we have received our SafeContractor Accreditation today for achieving excellence in Health & Safety in the workplace. Safecontractor recognises extremely rigorous standards in health and safety management amongst contractors and is used…
Unique Support Services is delighted to announce this morning that it has been selected as the cleaning provider of choice for an award winning restaurant, here in the heart of London. We will be responsible for ensuring the kitchen, restaurant and bar is kept clean to the highest standards at all times and carrying out…
Window cleaning, like many other sectors of the cleaning industry is facing a growing recruitment shortfall due to the lack of young people coming into the trade. Perhaps the word ‘trade’ is part of the problem as it conjures up the wrong image or perhaps it is that cleaning is not seen as a genuine…
Unique Support Services is delighted to announce that our social media presence has grown today with our Instagram account, uniquecleansupportservicesltd. Follow us on Instagram and see our before and after pictures and staff at work in and around London and some of it’s top hotels and buildings.
In 2016, a multinational financial services closed its extensive offices in Surrey, USS had been responsible for the external window cleaning of the premises for many years and we wondered what impact this would have on our business but we’re delighted to say that we are still providing the client with a sparkling finish at…
We’ve all heard and read about the horrifying recent rise of acid attacks in the UK but other corrosive substances are being used too in violent attacks and the CPS guidance to prosecutors regarding the approach to tackling this type of attack is thankfully to be reviewed. The 1972 Poisons Act is also to be…
In order to meet sustainable requirements, the cleaning industry has had to reconsider much of what it does, our ability to meet the needs of the present without compromising the ability of future generations meeting theirs has been an important focus area over recent years. Sustainability demands a continuous approach, transparency and clear goals if…
With some uncertainty over Brexit and the country’s economy as a whole, the focus in the cleaning sector has got to be on issues like resources, skills and costs. In addition to this, we’re also faced with other challenges like reducing our impact on the environment, advances in cleaning technologies and demand for higher cleaning…
We’d like to welcome back our Office Manager Julie Wiseman, formerly Julie Vincent from her wedding and honeymoon in Kefalonia. By all accounts the day was a great success and she had a wonderful time, her and her new husband Dyon certainly look happy here and all the staff at USS would like to take…
Our Office Manager, Julie Vincent will be out of the office from tomorrow until Monday 11th September on annual leave but we’re delighted to announce that this is because she is jetting off to Kefalonia at the weekend and will be marrying her fiancé Dyon on a beach in the sun. We wish Julie and Dyon all the…
The nature of office space is changing and working practices are becoming more fluid in nature causing more companies to re-think the way they use their office space. Gone are the days of individual desks piled high with paper, now it’s all about flexible, open planned layouts, co-working spaces and hot desks. The downside of…
We have great pleasure to announce that in a recent audit carried out at a Central London 5* Hotel where USS are responsible for carrying out the Back of House and Front of House cleaning services, the hotel achieved an outstanding Quality Assurance Audit Result for 2017 of 99.10% This was an improvement of over 5%…
Dangerous superbugs have been discovered on the underground network resulting in deep cleans being scheduled every night for the rest of the summer. Researchers at the London Metropolitan University found over 100 different types of bacteria and mould on London’s public transport system including 8 of the most threatening bacteria to human health and it’s…
We are know that over the last 20 years or so air pollution in London has regularly fallen short of European legal limits and continues to be a concern across the Capital but the poor quality air does not magically stop at building entrances, it’s an invasive problem that accumulates in the textiles and fabrics…
Unique Support Services has today been certified as a qualified supplier on Achilles Services. This approach improves market efficiency and raises standards for buyers and there are multiple benefits to buyers that utilise our services. The benefits include:- A reduction in cost, risk and effort in sourcing and managing suppliers. Benefits of in industry-wide improvements…
When people think of cleaning, they automatically think of corrosive liquids, plastic bottles and hazard signs and the old way would to be assume the harsher the chemical, the better the clean but this is no longer the case. Innovation within the cleaning industry has meant that environmentally friendly products are not only just as…
July not only saw Ousmane Gueye win our Employee of the Month award for his hard work and dedication as Acting Supervisor but we were also delighted to hear that Housman Guene, one of our Cleaning Operatives was awarded the ‘Sunshine Moment of the Week’ prize by Hilton’s Spirit of Energy Awards Programme. The awards programme recognises…
This week sees the end of term for the majority of schools across the country meaning for USS, it’s time for us to pass with honours. As a professional commercial cleaning company that specialises in providing services to schools, colleges and universities within the educational sector, the summer holidays are a time when many client’s rely…
Summer is upon us, school holidays are about to start and hotels are preparing for their busiest time of the year which ultimate means more deep cleans either whilst the schools, colleges and universities are closed before the start of the new term or additional cleaning in the hotel kitchen’s to keep on top of FSA…
Congratulations to Noel Akapovi who works at a 5* star hotel for USS as a Cleaning Operative and was awarded the Employee of the Month award for June. Noel joined USS in November 2016 and since then has become a valued member of the team, he has an excellent work ethic, is always willing to go…
The election is over but nothing is still any clearer, it delivered surprising results and uncertain times still lie ahead especially for the cleaning industry and its clients who are perplexed as to where the future lies with staff that are employed from countries across the EU. Employers are concerned about staffing levels and staff…
As more and more companies switch to a daytime cleaning regime, one of the challenges that cleaning contractors find is how to ensure that the cleaning performance is maintained to a high standard whilst causing minimal disruption and ensuring the safety of its clients and their customers and this is where the benefits of microfibre mops…
Innovation has been plentiful over the last decade or so and scrubber dryers have been no exception with big reductions in power, water and chemical consumption. We use scrubber dryers for a variety of clients across London and the South East and all of our Operatives are trained in the use of them, keeping abreast…
April saw Abdijaliil Abdi be awarded our Employee of the Month award. Having only joined USS at the beginning of this year, Abdijaiil is a fast learner who is always willing to work extra hours if required and is an asset to the USS team of cleaning operatives. In May we were proud to see…
As the trend of daytime cleaning becomes more prevalent for contract cleaners, we look at why. Daytime cleaning is essential, it’s the main cleaning programme for many organisations and is the means to maintaining a round-the-clock spotless appearance. For many of our clients who operate prestigious hotels in the heart of London, this is of…
As cleaning at height specialists for 25 years, cleaning techniques, equipment and products used have changed but what hasn’t changed is our operatives needing to have a certain know how and the best practice to guarantee the best results. Architects tend to design buildings which are aesthetically pleasing to the eye but not always so…
Here at USS we have a furry member of staff ‘Boycie’ although it has to be said he doesn’t do much work but it would seem he does not have to to make for a friendlier and happier workplace and other companies are following suit. The article below was an interesting read for our Office…
Cleaning Operatives have often got overlooked in the past when it comes to dignity and fair pay and although businesses expect their premises to be cleaned to a high standard, they have often not wanted to recognise the hard work of their cleaners by paying a fair wage. The introduction of the National Living Wage…
When it comes to cleaning, USS is known for its 25 years’ experience of cleaning commercial buildings such as hotels, restaurants and shops but what you might not know is we clean escalators too. Escalators are the most hi-tech ‘floor’ surface and they are already commonplace in many large and busy buildings but it seems…
What a great way to start the day, this is the feedback we received this morning from the Company Secretary of a prestigious art gallery in Mayfair:- “I just wanted to email and say thank you to Paul and his team for the fantastic job they have done. Not only were they super efficient in…
Over recent years, the high street and retail precincts have begun to lose trade due to the online shopping mall. According to the Office of National Statistics, online sales are increasing by an average of 10% month by month meaning that retail managers are having to up their game and in addition to expensive refurbs,…
We are delighted to announce that one of our longstanding members of staff, Massar Diagne was presented with the Employee of the Month award for March. Massar has worked for USS for 2 years and is always smiling. He is extremely professional and has a strong work ethic. His continual hard work is much appreciated.…
The London Cleaning Show which first took place in 2015 has gone from strength to strength in the last 2 years and this year’s show held last month was no exception being the most successful show to date. One of the major developments within the cleaning industry over the past 12 months has undoubtedly been…
Unique Support Services is delighted to announce that today we have been awarded the contracts for a further 3 years at two of Central London’s most prestigious 5* hotels. Responsible for providing internal and external window cleaning, front of house and back of house cleaning services, kitchen porters and canteen operatives, the Managing Director Paul…
February saw Franco Claros be awarded our Employee of the Month. Franco joined USS in May 2016 as a Cleaning Operative, working at one of London’s 5* star hotels and his hard work and dedication has led to him being promoted to Supervisor. He’s also played a big part in ensuring the hotel passed a…
There’s been a steady growing emphasis in the professional cleaning industry on floor care. More companies are doing away with the tradition of carpet and installing hard floor surfaces instead. Over the 25 year’s we’ve been in business, we’ve certainly seen this to be true and we get more enquiries now than ever for cleaning…
Established for over 25 years and specialists in offering commercial cleaning services in London and the South East, USS win a lot of new business through recommendations but we also invest in our advertising, social media presence and google rankings to ensure prospective new clients know about us. Recent analysis carried out shows that it’s…
A recent report released by the British Cleaning Council showed just how important the Cleaning industry is to the UK Economy with a contribution of 24 billion pounds. It also showed that the industry is one of the biggest employers in the UK with over 700,000 people employed across the sector. The report also showed…
British Summertime starts in just over a week’s time on Sunday 26th March and we all hope that the sun will shine and although you might be working indoors, make the most of the natural sunlight by ensuring your windows are smear free and clean. Not only will it save you money on lighting but…
Some people might not think so but security plays an important part in contract cleaning. Cleaning operatives often carry out their work out of normal working hours and need to be able to gain access to client’s facilities. As a commercial cleaning company that is operational 24 hours a day, 365 days a year a…
To keep your wood flooring looking it’s best, it is important to maintain it regularly. Here are our top tips on how best to look after your wooden flooring:- Know your type of wood finish, purchasing wood floor cleaners from your local supermarket could cause damage to an oiled, soaped or hardwax oil floor surface.…
Congratulations Juliet Ogbaretin Omusi for being our first employee of the month for 2017 and winning the award in January. Juliet gets on well with everyone, has an excellent attendance record and nothing is ever too much for her. She can always be relied upon, masters every task asked of her and does them all…
Last year several restaurant chains were in the media headlines for the wrong reasons, outbreaks of norovirus and the Food Standards Agency figures showed 1 in 13 restaurants failed inspections. Surveys done since then also show that 75% of us wouldn’t risk dining at one of these establishments if we were aware of the failed…
Is the mop a thing of the past? Did you know the mop used to be spelled ‘Mappe’ and was first attested in England as early as 1496 but as longstanding as it may be, the humble mop has its limitations. The dry mop has limit on the amount of dirt it will retain and…
In a recent survey of office workers, 86% said that office cleaning was important to them and tackling office cleaning with regular, contracted services is of course important but the key to real success is in finding out what’s important to the staff that work there. Areas that were of most concern across the board…
2016 was a busy year for Unique Support Services with more work than ever and we couldn’t run such a successful business without our dedicated teams of on-site supervisors and cleaning operatives, some of whom are longstanding members of staff. A special thank-you was awarded to Jeno Harasztosi, who was the proud winner of our…
Chemical misuse can cause irreversible damage to internal stone and as a cleaning company who specialist in marble, granite and stonework renovation and maintenance we have seen this at some of London’s most prestigious hotels when inexperienced staff have tried to carry out the cleaning and have used the wrong product. Internal stone staircases and…
As the government continues to ponder on how best to carry out the Brexit ruling, one area that might be overlooked is the EU legislation on energy efficiency in vacuum cleaners and the changes that could come in a post-Brexit UK. Customers have been confused and frustrated since 2014 when energy efficiency and performance labelling…
The 2017 Tripadvisor Travellers Choice Top 25 UK Hotels has recently been announced, 15 of which are in London. Ratings are not only based on service but the cleanliness and appearance of the hotel too and we’re delighted to say that of the 5 London hotels that are in the top 10, Unique Support Services…
Important Announcement for all Executive Housekeepers, Maintenance Managers, Head Chefs and General Managers. Our portfolio of services that we provide includes:- Front of House Cleaning Back of House Cleaning Night Cleaning Kitchen Deep Cleans Kitchen Stewarding Internal and External Window Cleaning including Specialist Cleaning and Hard To Reach Areas Marble, Granite and Floor Renovation Carpet…
It’s January and the start of the year and with that comes new years’ resolutions. How many of us made them this year and how many of us thought keeping fit would be a good idea and joined the gym? At this time of the year gyms are thriving, more than eight million people in…
As the weather inevitable worsens in the winter months and snow is forecast for the end of the week, we turn our attention to the risk of dirt, slush and snow being walked into buildings. Up to 90% of the soiling entering a building is ‘walked in’ through the front door which can result in…
Customers are often surprised when they look at the range of cleaning services that we specialise in, the specialist equipment that we use and our investment in staff training and site visits that Unique Support Services offer competitive charge rates and that we can often save them money. How do we do this I hear you ask?…
A huge congratulations to Hagie Gumanneh Touray who works for USS at a luxurious London hotel and has done so since it’s opening in September 2015. Hagie is our last employee of the month for 2016. Awarded for his hard work and reliability, he also has a flexible approach and adapts well to the ever changing…
Do you see the cleaning industry as low skilled and low paid? Do you think anyone can wield a mop or push a vacuum around, after all you do it at home? This view of the cleaning industry has been proven to vastly underplay the importance of the cleaning sector. In 2015, the total market value…
A recent survey of 300 SME professional cleaning businesses found over a third of them failed to answer incoming calls, letting them go through to voicemail instead and 69% of callers refuse to leave messages meaning that these companies are losing business from the onset. This can have an enormous negative effect on revenue generated, quite…
We’re delighted to announce the win of a new contract today carrying out all the marble cleaning and maintenance for another luxurious London 5* star hotel. This is the view we will get to enjoy whilst on site, can you guess where we are?
Since joining USS in May of this year, Franco Claros has been nothing but hardworking and was quickly promoted to Supervisor when required. Working in a busy 5* hotel, Franco has contributed to the high standards of cleanliness and hygiene at the hotel and he can always be called upon when needed. He is…
Accidents happen and carpets get stained and never more so than at this time of year with Christmas parties and gatherings a plenty so here’s our top tips on removing stains from carpets and upholstery. Removing Ink Stains – Check what type of ink it is, water based, ballpoint or permanent. Hairspray works wonders on…
Professional Part Time Cleaning Operatives to work at a prestigious golf club in the heart of the Surrey countryside, immediate start required. Duties will include:- Vacuuming carpets Sweeping and mopping all hard floor surfaces Dusting pictures, window sills and skirting boards Cleaning entrance doors and glass removal of fingerprints from light switches and door frames Cleaning…
Whatever the scale of your organisation, all of it or an area of it, it will require you to utilise the services of a cleaning provider on a regular basis or as and when required. Based on standards issued by the British Institute of Cleaning Science (BISC), the labour costs alone of cleaning a washroom…
Established since 1992, Unique Support Services specialise in marble, granite and stone cleaning, maintenance and restoration ensuring the longevity and beauty of expensive coverings with our expert cleans. Internal stone flooring, staircases and decorative features can be incredibly beautiful but much like anything else, if left uncared for, the cost of maintenance and ultimately restoration…
The Cleaning Industry Awards are being announced and several new award programmes have been declared. The CSSA which our Office Manager Julie Vincent is on the management body of has declared that it is launching a new awards programme celebrating the ‘Best of British’ designed to commemorate the finest working that UK-based cleaning and FM…
October saw Jenny Laura Alcantara not only win our employee of the month award for her hard work, dedication and reliability but she and her partner Ousmane who also works for USS become the proud parents to their first baby. A beautiful baby boy born on the 30th October at 2.31 am, weighing 6 pounds…
Over the years, USS have been asked many times to provide general maintenance and painting and decorating services to residential and commercial customers but until now this has not been something we have been able to do. We are delighted to announce that we are now working in partnership with D W Services who offer Interior…
Most of us have a soft spot for carpet. Whether it’s the cushioned impact under foot or the colour there’s something reassuring and relaxing about carpet but carpets are an asset to be maintained and with winter coming and more time spent indoors, they are more likely to get dirty and need more regular cleaning.…
Adrian Gower is the proud winner of our Employee of the Month award for September. Adrian works as a Cleaning Supervisor at a Central London 5* hotel and has been a member of staff since USS were awarded the contract 18 months ago. Adrian’s hard work and dedication contributed to a successful H&S audit…
Did you know that October 15th is Global Handwashing Day with more than 200 million people in over 100 countries taking part and promoting handwashing with soap as an easy, effective and affordable way to prevent diseases and save lives. First held in 2008, Global Handwashing Day is designed to support a global and local…
Today is the 40 something birthday of our Managing Director Paul Vincent and all the staff at USS would like to take this opportunity to wish him many happy returns. When asked this morning, how he planned on celebrating his birthday, Paul simply said ‘I am going to sleep!’ Being very much a hands on director…
The UK has 15,643 rooms in 148 hotels which are currently under construction, the largest number of any country in Europe and the number of new hotel rooms in the UK in 2016 is on track to reach it’s highest level since 2012. Plus, over 700,000 EU nationals are employed across the hospitality and tourism industry…
Plastic microbeads found in some cleaning products will be banned from next year in the bid to cut down on ocean pollution. Andrea Leadsom, Environmental Secretary said the move was needed in order to protect sea life. These small pieces of plastic can be found in some hand soaps and body washes as well as…
Custodial Worker Day is an annual celebration where people get together to pay tribute to and give their thanks to those men and women who work tirelessly to clean and maintain the many buildings that are used for all kinds of reasons on a daily basis. The purpose is to show these cleaning operatives and…
July saw us have two employees of the month, Jeno Harasztosi and Nagy Istvan. Both are long standing members of the USS team and work at a prestigious 5* hotel. Not only are they both incredibly hard working but when the hotel had a recent flood, they went above and beyond, working extra hours to ensure…
New research has revealed that mobile phones can present a significant risk of spreading infection in the workplace. Clinical Microbiology and Infection found that in a recent survey, 38.5% of devices had evidence of viruses that cause stomach upsets and lung infections and it was also revealed that a fifth of staff did not clean…
The 15th September 2016 not only marks the birthday of our lovely office manager Julie as she keeps reminding us but also The British Institute of Cleaning Science’s Annual Awards celebrating excellence in training and assessment within the cleaning industry. They will also be hosting an exclusive cleaning industry educational programme and exhibition which is…
The world of work is constantly changing and rapidly so with new ways of operating and higher expectations. Large organisations may have multiple sites or multiple operations at one site and some modern offices are like mini towns featuring restaurants, gyms and healthcare facilities. Vibrant office spaces, sparkling flooring, unusual design features and five star…
The next time you have a sink to scrub or a window to wipe, just raid your cupboards. Everyday products like club soda (the bubbles help break down stains by loosening grime), vinegar (the acidity inhibits the growth of bacteria and prevents mould and mildew from forming), and even vodka (a proven germ eliminator) make for…
Technology, whether we love it or hate it it’s now reaching parts of our life that we would never have imagined 25 years ago. We live in an interconnected world where we interact with more and more intelligent devices. Driven by computers, mobile technology, apps and gadgets this is known as the Internet of Things, it…
The introduction of the National Living Wage earlier this year has meant an increase in expenditure for some cleaning contractors. Fifty pence per hour does not sound too onerous but in reality this equates to almost a £1000 a year for full time employee’s. A significant cost absorbed by contractor or client, what has the…
Cleaning products, solutions and services are the top concern for operators within the hospitality sector a recent blog revealed. The news comes on the back of statistics from Tork that revealed 7 out of 10 Uk people advised friends not to visit a restaurant because of poor hygiene and cleanliness. It is clear that cleaning…
i-Clean Systems, a best practice benchmarking organisation has reported that despite the National Living Wage being introduced on the 1st April this year, some cleaning operatives are not being paid it. Contractors are claiming that it’s simply down to a delay in their payroll systems, other’s have suggested that their clients have refused to fund…
As a commercial cleaning company that specialises in providing a wide range of cleaning services to the hotel industry we were not surprised to read that new research revealed that 80% of people would check out of a hotel if it did not meet their hygiene and cleanliness standards. Four out of five people would…
Our Employee of the Month for June 2016 is Clara Don. Clara works the morning shift at a prestigious 5* hotel starting at 7.00 am and even then she is smiling, she is one of the most conscientious employees’ that USS could ask for and she is always friendly and hospitable, going above and beyond to ensure…
Cleaners at Melford Hall made a surprise discovery during routine cleaning work as they found four never-before-see drawings by author Beatrix Potter. To read the full story click the link below:- http://www.bbc.co.uk/news/uk-england-suffolk-36716973 Found anything interesting yourself why carrying out routine cleaning work, share your stories with us and email them to info@unique.org.uk
We are recruiting for Marble Polisher to work in Central London immediately. The successful candidate will be responsible for the cleaning and polishing of marble, granite and stone surfaces for hotels and businesses in and around Central London. Floor care experience within the commercial sector is essential for this role and experience of diamond polishing would…
A new ‘robotic dog’ capable of cleaning up after it’s human ‘masters’ has recently been unveiled. It’s been designed to navigate within tight confines and can wriggle underneath tables and pick up objects. It’s a dab hand at housework too and can sort through dirty dishes, place glassware in the dishwasher and dispose of the…
It is easy to assume that working at height only refers to the guys hanging off ropes halfway up the side of a building, however, the reality is that the majority of cleaning operatives will also frequently be working at height to complete their day to day tasks. That comes as a surprise to most and may…
Look outside and who would think it’s the 1st July and British Summertime? With the UK’s changeable weather, it is hard to avoid wet, dirt and mud coming indoors with you, so keeping flooring whether it be carpet, wooden or marble in top condition is a priority especially in the areas that customers see and…
We often get approached by people looking for work but as a growing number of formerly routine tasks become increasingly specialised within the commercial cleaning sector, the importance of experience is of course relevant but the importance of training is key. You may or may not be surprised at how many people outside of the…
It is arguably the case that properly caring for a premises’ floor coverings and cleaning them with the right techniques and degree of frequency is where modern commercial cleaning is at it’s most technically challenging. It is critical to have a solid understanding of floor coverings both modern and historic so that the correct advice…
Our Employee of the Month for May 2016 is Lily Medina Escalera one of our long standing members of staff. Lily has worked with us since 2012 at a prestigious 5* hotel and won this month’s award because of her strong work ethic and her dedication to USS, plus it was her birthday 🙂 Congratulations Lily, well done. Employee…
We are delighted to announce that our Office Manager Julie Vincent has been selected to join the Management Body of the newly reformed CSSA (Cleaning & Support Services Association). The CSSA works in numerous ways to support companies within the cleaning sector and membership of the CSSA covers all aspects of trading in the contract cleaning…
We were excited today to read about the development plans for one of the hotels we provide cleaning services too, we’ll certainly be keeping up to date with the changes and visiting the new hotel for pleasure when it’s complete. http://www.glhhotels.com/press/press-releases/hard-rock-international-and-glh-hotels-announce-hard-rock-hotel-london/
http://www.dailymail.co.uk/news/article-3584471/Window-cleaners-high-wire-artists-scrub-Grand-Canyon-viewing-platform-FOUR-THOUSAND-feet-Colorado-River.html
It is proven that implementing an effective cleaning regime can drastically reduce health and safety in the workplace and repetitive jobs done inefficiently are not only a chore, but a needless drain on resources too. Efficient cleaning technology can help protect businesses’s assets as well as their staff so it’s a quick win for businesses.…
Whether you man a building, cleaning services or people, an important part of your remit is Health and Safety and yet still statistics from the Health and Safety Executive show that one in three slips and trips still occur on wet surfaces, the same HSE figures as for 2010/2011. Slips trips and falls make up…
Our Employee of the Month for April 2016 is Ousmane Gueye, a cleaning operative situated at a Central London prestigious hotel. Ousmane has worked at the hotel since it opened and won this month’s award because of his hard work and his dedication to USS and his willingness to take on supervisory duties when required. Congratulations Ousmane, well done.…
Wondering around the shopping centres and high street, our attention is inevitably drawn to the colourful window displays, bright signage and for sale signs but it’s also a known fact that if we see a dirty facade or grimy windows our impression is less positive and it can influence our choice of retail destination. As experts…
We believe that we have a responsibility to not only those that work for us but to those in the wider community too which goes beyond just caring for the environment, this is termed social sustainability and for us there’s three P’s in Sustainability – People, Planet and Profit. People Ensuring people receive a fair…
Our Employee of the Month for March 2016 is Omar Malin, a cleaning operative situated at a Central London prestigious hotel. Omar was nominated by his fellow colleagues and supervisor for his sense of responsibility, strong work ethic and teamwork. Congratulations Omar, well done. Employee of the Month for April to follow soon.
Complete customer satisfaction is crucial to retail outlets and outstandingly clean, useable and safe facilities play their part in influencing the customer experience including how long they remain in the store and if they shop again. Known for our ability to respond rapidly and effectively to fast changing environments and ensuring high standards are constantly…
Registration, Evaluation, Authorisation & Restriction of Chemicals = The REACH Regulation. Set to have a significant impact on the cleaning industry but almost every business will have new responsibilities whether you manufacture, supply or simply just use cleaning chemicals in the workplace. It certainly brings about fundamental change and is a business critical issue in…
Despite the new National Living Wage dampening market profitability, a new report from MTW Research indicates that the contract cleaning market is set for £100 million growth in 2016. The analysis comprising of some 70 top cleaning companies showed contract cleaning sales are set for above inflation growth this year, boosted by sectors which include…
Q1 WHAT WAS YOU FIRST JOB? I left school at 16 and having already worked in a dental surgery on a Saturday morning whilst I was at school, I got a full time job as a dental nurse Q2 HOW DID YOU GET INTO THE CLEANING INDUSTRY? I personally joined the cleaning industry in March…
Did you know that 61% of people read online hotel reviews before making a decision as to where to book and 78% of customers expect an above average level of cleanliness. If they rate a hotel as clean, they are more likely to give the hotel a high rate overall, this clearly shows cleanliness is…
Industry Excellence in Professonal Cleaning is going to be recognised for the first time with the launch of the European Cleaning and Hygiene Awards 2016 and you can nominate now. The professional cleaning sector employs millions of people and plays a vital role in health, wellbeing, image and perception. Submissions are welcome from contractors, distributors,…
Did you know an extra 16 million days worldwide have been spent in hospital due to infection caused by inadequate hygiene. This equates to a global financial loss of 7 billion pounds! Many hospitals still have cleaning operatives that use traditional cleaning cloths which spread over 30% of germs unlike us who ensure only high…
Our Employee of the Month for February 2016 is Adama Diarrassouba, a Supervisor at the contemporary Hilton London Bankside hotel, awarded to him for his dedication to USS, his hard work and his leadership skills. Congratulations Adama, well done. Employee of the Month for March to be announced soon.
Wishing all of our customers and employee’s a Happy Easter and don’t forget the clocks spring forward too this weekend by one hour at 1.00 am on Sunday 27th March.
As a cleaning company with a multitude of contracts at hotels and restaurants in Central London, a recent article about dining out caught out attention and reconfirmed what we already know, it’s not just about the food and the service, it’s about cleanliness and hygiene too. We’re a captive audience when out for dinner and waiting…
With the budget over, our focus now turns to the EU In/Out Referendum which will be the most important vote the UK public will ever have to collectively make and takes place on the 23rd June and what either outcome could mean for the cleaning industry. Professional cleaning is undeniably now a global industry and…
Every year bizarre items are left behind by guests at hotels for the housekeeping and cleaning staff to find, here are some of our personal favourites from the list published for the past year:- A Shetland Pony Called Pudding Swarovski Encrusted 5 Foot High Wedding Cake A Prenuptial Agreement A House Made Out of Bread False…
Professional Window Cleaning The sun is shining and summer is on its way but when you look out of your windows at work, what do you see? For lots of you its dirt, grime and grease. Our expertise in specialist window cleaning means we can take care of even the dirties or hardest to reach…
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Our employee of the month award for January 2016 goes to Noel Castellon, a Cleaning Operative at the 5* Conrad London St James Hotel awarded to him for his outstanding performance and contribution to an audit that took place which achieved 94% overall. Congratulations Noel, well deserved! Watch this space for February 2016’s announcement coming soon.
Looking for a Professional Commercial Cleaning but looking to save money too? Then look no further, we’re proud to welcome in Spring this year by offering 10% off the invoice value for works carried out during March and April. Our Services Include:- Specialist Window Cleaning including Reach and Wash BOH and FOH Cleaning Kitchen Porters…
Unique Support Services is delighted to announce that in recent Health & Safety Audits carried out at two 5* Central London Hotels, the results were outstanding with scores being achieved at 94% across the board with 10 out of 10 for our Back of House Cleaning Services. It is down to the continual hard work…
Did you know inadequate hygiene causes infections in the workplace and with the change in the weather, have you done enough to combat flu, cold and viruses in the office. Cleaning regimes should be adapted during the colder months and should include:- Daily wipe downs of contact points e.g. table tops, door handles, taps, phones…
What is deep cleaning? Deep cleaning is different from your regular cleaning and would be carried out periodically in conjunction with your regular cleaning. It reaches deep grime, dirt, oil and grease that just can’t be reached with regular cleaning using hot water extraction known as steam cleaning and is carried out by our specially…
If your computer is running slowly, if your PC fans are noisy, or if you are experiencing crashes and poor performance, it may be that your computer needs a good careful clean. Did you know the mouse in the dirtiest item in the office and the average office keyboard is likely to have 400 times…
Contract Cleaning is a highly competitive market but according to recent research enlightened clients are moving the goalposts to the advantage of service providers like ourselves who don’t just offer standard services but offer enhanced tailored services. This is not just a matter of cleaning standards but of realising clients ever shifting priorities and that each…
It’s the start of a new year and with that Unique Support Services are delighted to offer a new perk to our staff who use their vehicle for business purposes. From today we are proud to be able to given them all a fuelcard which means they’ll no longer have to pay for their petrol…
National Clean Off Your Desk Day
It’s the start of a new year and for some of you that also means time to review your suppliers, go through the tender process and put new contracts in place. If the cleaning of your premises is one of the area’s you’ll be reviewing over the coming weeks or months, click on the link…
With only a week to go until the big day when we over indulge eating too many mince pies and drinking too many glasses of champagne, Paul Vincent the MD of USS is playing Santa today delivering gifts whilst Julie the Office Manager has been put in charge of wrapping the presents and organising the…
European sales of ‘green’ home cleaning products are growing with sales predicted to reach 500 million euros in a few years and ‘green’ commercial products will follow suit. The UK, Germany and Italy top the bill with the fastest growing markets in Europe.
Free E-Learning Chemical Safety Training Course launched designed to take participants through the necessary steps to understanding COSHH in their own time which we here at Unique Support Services think can only be a good thing. It is not meant to replace face to face on site training but to compliment this and it only…
The cleaning industry as a whole has reacted angrily to claims by Ofsted’s Chief Michael Wilshaw, that cleaning should not be offered as part of an apprenticeship. The job of a cleaning operative has changed enormously over the last few years and it now requires a wide skill set and can offer young people a…
We’ve moved, Please note our new office address is: Unique Support Services 115 Stafford Road Wallington Surrey SM6 9BN
We’re proud holders of the SafeContractor accreditation, reassuring you of our commitment to excellence and health & safety standards.
As full members of the National Federation of Window Cleaners, you can rest assured in our delivery of a superb commercial cleaning service.
To give you that little extra bit of peace of mind, we are also holders of the industry recognised British Cleaning Certificate Award (BCCA).